Ee77's Privacy Policy

01 Introduction

Ee77 (hereinafter referred to as "we", "us", or "the Platform") is an international online betting and casino platform operated specifically for Bangladeshi players. This Privacy Policy ("Policy") explains how your personal information is handled when you use the ee77 website, mobile app, and all related services.

This policy is part of our Terms and Conditionsis an integral part of. By registering on the platform or using any of our services, you agree to this Privacy Policy. Please read it carefully in full.

We believe transparency is the foundation of trust. That is why this policy is written in plain language, so you know exactly what data is collected and why.

02 What Data We Collect

Ee77 collects several types of information from you. These can be grouped into three main categories:

A) Information You Provide Directly

• Full name, date of birth, and gender
• Mobile number and email address
• Current address (district/division)
• Government-issued ID (NID or Passport — for KYC verification)
• Mobile banking number (bKash/Nagad/Rocket)
• Account password (stored in encrypted form)

B) Information Collected Automatically

• IP Address & Device Information
• Browser type and operating system
• Login time and session data
• Gaming activity history and transaction records
• Information collected through cookies and tracking technologies

C) Information Received from Third Parties

• Transaction confirmation data from payment providers
• Risk assessment data from fraud prevention service providers

03 Purpose of Data Use

Collected information is used solely for the following purposes:

04 Cookie Policy

When you visit the ee77 website or app, cookies may be stored on your device. Cookies are small text files that help improve your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and the platform's core functionality.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytics Cookies: To monitor platform usage and improve our services.
• Security Cookies: To detect fraud and suspicious activity.

05 When Data Is Shared

Ee77 never sells your personal data. However, certain information may be shared in the following limited circumstances:

• Payment Providers: Only the information necessary to process transactions with bKash, Nagad, and Rocket.
• Technology Partners: Technology service providers required to operate the platform, all of whom are bound by strict confidentiality agreements.
• Legal Authorities: To comply with legal obligations under a court order or a valid request from a government authority.
• Fraud Prevention: With relevant regulatory authorities in the investigation of suspicious activity.

In each of the above cases, only the minimum necessary information is shared. Your data is never provided to any third party for marketing or commercial purposes.

06 Data Protection Measures

Ee77 follows the highest industry standards to protect your information. Our security framework includes:

In the event of a data security breach, ee77 will notify the relevant authorities and affected members within the timeframe required by law.

07 Your Rights

As an ee77 member, you have the following rights over your personal data:

• Right to Know: You may request to see what information we hold about you.
• Right to Rectification: You can contact Support to correct any inaccurate or outdated information.
• Right to Erasure: You may request deletion of data beyond legal obligations after account closure.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You may request a copy of your data in a structured format.
• Right to Object: You can opt out of your data being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw your consent for the use of your data at any time.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

08 Data Retention Period

Ee77 retains your information only for as long as necessary:

• Active Account Data: Retained for as long as the account remains active.
• Transaction Records: Retained for a minimum of 5 years in accordance with anti-money laundering regulations.
• KYC documents: retained for a minimum of 5 years after account closure, as required by law.
• Gaming history: retained for the period required by law and regulatory obligations.
• Marketing data: retained until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized.

09 Minors' Data

Ee77 is strictly not intended for anyone under the age of 18. We do not knowingly collect or process personal data from minors.

Age is verified at registration, and KYC documents may be requested in suspicious cases. If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

10 Policy Changes

Ee77 may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

We recommend checking this page regularly. If you object to any changes, please contact us before closing your account.

11 Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

• Email: [email protected] (typically responded to within 24 hours)
• Live Chat: 24/7 support available via the chat button on any page of the platform.

Our data protection team is always ready to assist with any privacy-related concerns. Your peace of mind is our highest priority.